Privacy Policy
Last updated: June 10, 2026
1. Introduction
Bublingo ("we", "our", "us") respects your privacy. This policy explains how we handle your data when you use our real-time translation and transcription service.
2. Information We Collect
- Account information (email, subscription status)
- Audio data (processed in real-time, not permanently stored unless you save sessions)
- Transcripts and translations (stored only when you explicitly save)
- Usage metrics (transcription minutes, feature usage)
- Payment information (processed by Stripe; we never see full card details)
3. How We Use Your Information
- To provide real-time transcription and translation (via Soniox API)
- To generate AI summaries (via OpenAI/Gemini API)
- To manage your subscription and usage limits
- To improve our service (anonymized aggregate data only)
4. Third-Party Services
Soniox: Audio sent for real-time speech recognition and translation. GDPR certified, SOC2 Type II compliant. Audio is not stored longer than necessary.
OpenAI / Gemini: For AI summaries we send transcript text. No personal identifiers included.
Supabase: Stores account data, saved transcripts, and summaries. GDPR compliant.
Stripe: Handles payments. We share subscription details, not full payment information.
5. Data Retention
- Unsaved sessions: audio discarded immediately after processing
- Saved sessions: stored until you delete them
- Account deletion: all data permanently deleted within 30 days
6. Your Rights (GDPR & CCPA)
- Right to access: download all your data
- Right to deletion: delete your account and all associated data
- Right to rectification: update your profile information
- Right to portability: export transcripts in JSON format
To exercise these rights, visit Settings → Data → Export or Delete Account.
7. Speaker Diarization & Privacy
Bublingo distinguishes between speakers but does not identify specific individuals (e.g., "Person 1", not "John"). We never store voice fingerprints or biometric data.
8. Children's Privacy
Service is not intended for users under 16. We do not knowingly collect data from children.
9. International Data Transfers
Your data may be processed in the EU, US, or other regions where our subprocessors operate.
10. Changes to This Policy
We will notify users via email of material changes.
11. Contact Us
For privacy inquiries: privacy@bublingo.com
For data deletion requests: use the in-app "Delete Account" feature.
This policy applies to the Bublingo web application only.
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